Frequently Asked Questions

Medical Providers

What kind of shoes are recommended for use with TayCo?


We recommend use with a rigid or semi-rigid standard walking/jogging shoe, work boot, or diabetic shoe. Using a custom orthotic in the shoe may be recommended for additional arch and foot support




What kind of foot and ankle injuries is it most commonly used for?


TayCo can be used for a wide range of diagnoses involving the ankle, hindfoot, and midfoot. The most common are ankle sprains, stable fractures, and operative fractures, along with various forms of chronic instability. Find a number of treatment protocols from respected physicians at the following link: Treatment Protocols




How do I order an Acute TayCo Brace?


If you are a medical provider, visit www.taycobrace.com and select “Order.” Download and fill out the acute order form and return them via fax or email. For first time orders, a Physician's Provider Agreement (PPA) will be required. Note: Patients cannot order the brace directly. Visit our Find A Provider page or contact us and we are happy to put you in touch with a local medical provider who carries the TayCo Brace. www.taycobrace.com/contactus




How do I order a Custom TayCo Brace from measurements?


Medical providers visit www.taycobrace.com and select “Order.” Download and fill out the custom order form and return them via fax or email. For first time orders, a Physician's Provider Agreement (PPA) will be required. Watch the video for simple instructions.




How do I convert from immobilized to free motion?


Simply remove the 3 screws on the medial side of the brace and 3 screws on the lateral side. Watch the video for instructions




Where is the brace manufactured?


We partner with SureStep, the industry leader in pediatric Ankle-Foot Orthosis (AFO) for our manufacturing. SureStep has been creating custom AFOs for more than 20 years, their quality, attention to detail, and customer service is found in every TayCo Brace.




Are there special instructions to put on the Acute TayCo Brace?


Yes, it is not difficult to put on, but must be done correctly for comfort and proper use. Watch the video for simple instructions.




How do I order a Custom TayCo Brace from a cast?


Medical providers visit www.taycobrace.com and select “Order.” Download and fill out the billing and shipping information on the custom order form and check "Custom from Casts". Cast the patient with the shoe on while full weight bearing, if possible. Send casting and order form to: TayCo Brace c/o SureStep 17530 Dugdale Dr. South Bend, IN 46635 For first time orders, a Physician's Provider Agreement (PPA) will be required. Watch the video for simple instructions on casting over the shoe.




When should I use the Custom Brace Vs Acute Brace?


The Acute Brace is intended for acute injuries, where the estimated recovery time is less than six (6) months. However, if the patient has moderate to severe foot or ankle deformity, a custom brace from a cast is recomended. The Custom Brace is intended for chronic problems, where the the patient will use the brace for more than six (6) months.




How do I custom fit the Acute TayCo Brace?


To custom fit the TayCo Brace to a patient's unique pysiology, you must simply bend, mold, or trim the brace. Watch the video for simple instructions.




Do you have resources for documentation or coding?


Absolutely, we have a prescription form to help with documentation, suggested coding, and suggested language. Follow the link: Prescription Form Also, as a reference here is a link to the Standard Documentation Checklists from Noridian Healthcare Solution Ankle-Foot/Knee-Ankle-Foot Orthosis [PDF]




When should I fit a custom brace with a cast vs measurements?


In general, measurements are acceptable for patients with mild or no deformity, cast for patients with moderate or severe foot/ankle deformity. For measurement, there are 4 criteria that may apply:

  1. Deformity must be correctable 80% or more with the orthotic (barefoot)
  2. 2 or fewer toes are visible from behind with patient standing in orthotic (barefoot)
  3. Collapse of the medial malleolar area is mild to moderate (barefoot)
  4. Forefoot abduction is mild to moderate (barefoot)
Otherwise, cast the TayCo Brace for a better and more comfortable fit.




Does the strap under the shoe catch on anything or get worn down?


The short answer is no. The strap is made of a very durable material and has never been an issue for our customers. If the strap does get worn or freyed due to normal use, we will replace it.




What happens if the insureance claim is denied for "same and similar"?


Unfortunately, this is becoming more common in the DME world. However, this is a relatively painless appeals process. A good reasource can be found at Nordian Medical Services: https://med.noridianmedicare.com/web/jddme/topics/same-or-similar





Patients

Does insurance cover the TayCo Brace?


Yes! Historically, both private and public insurance has covered TayCo for our providers and patients. Most insurance companies, including Medicare, cover the TayCo Brace as durable medical equipment. How much of the brace is covered will depend on your individual plan and other factors, like deductible, in-network provider, ect.




Can you sell the brace directly to me?


Unfortunately no. We require going through a medical provider in order to custom fit the brace to your unique physiology. The TayCo Brace requires some customization for every patient to maintain our high level of comfort and functionality.




Are there special instructions to put on the Custom TayCo Brace?


Yes, it is not difficult to put on, but must be done correctly for comfort and proper use. Watch the video for simple instructions.




Are there special instructions to put on the Acute TayCo Brace?


Yes, it is not difficult to put on, but must be done correctly for comfort and proper use. Watch the video for simple instructions.




Where can I buy a TayCo Brace?


The TayCo Brace is only available through your medical provider. Visit our Find A Provider page or reach out to us at info@taycobrace.com or 547-968-0066 and we will connect you with a provider in your area.




How much will the brace cost me out of pocket?


Unfortunatly, this is a difficult question. The out of pocket costs will depend on a lot of factors, insurance company, coverage, deductable, co-pay, ect. Please contact your insurance company for a breakdown of costs.





Athletics

How do I apply the athletic brace using tape?


Watch the video for simple instructions.




How do I apply the athletic brace using velco straps?


Watch the video for simple instructions.




When should I use the Custom Brace Vs Acute Brace?


The Acute Brace is great to have on the sidelines for in-game application. The Custom Brace works well for players with nagging or chronic injuries. The Acute Brace is fits most players physiology and can be custom fit for better comfort. However, the Custom Brace is is reccomended for players who need the brace to conform directly to the player. For Football players, a rule of thumb is the more times the player touches the ball, the more they need a custom brace. Quarterbacks, running back, wide recievers, and their defensive counterparts, should be in a custom brace for a tailor made fit. While linemen and tightends can use the acute brace.




What sports can use the TayCo Brace?


The TayCo Brace can be found on the field of most CLEATED sport fields, including football, baseball, softball, and lacrosse.




Can I use the TayCo Brace for basketball?


The TayCo Brace has been tried on the basketball court, however because it prevents inversion/eversion (side to side rolling) of the ankle, this renders may elite players ineffective. However, incorperating the brace early to a player's rehabilition may pevent deconditioning and get the player training earlier in the recovery.





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©2020 by TayCo Brace, LLC

South Bend, IN, USA